Q&K WELLNESS – Client Privacy & Confidentiality Policy
Effective Date: 8/11/2025
At Q&K WELLNESS, we value your trust. This policy explains how we collect, use, and protect your personal information when providing mobile massage services in the state of Georgia.
1. Licensing & Professional Standards
- All services are performed by a licensed massage therapist in compliance with the Georgia Massage Therapy Act.
- We uphold strict professional boundaries, including draping and client comfort requirements, to ensure your privacy and dignity.
2. Information We Collect
We collect only the information necessary to provide safe and effective massage therapy, which may include:
- Contact details (name, phone number, email, address)
- Health history and relevant medical information
- Emergency contact details
- Appointment and service history
3. How We Use Your Information
Your information is used only for:
- Scheduling and confirming appointments
- Customizing your massage session based on your health needs
- Keeping accurate client treatment records, as required by Georgia law
4. How We Protect Your Information
- All paper records are stored in a secure, locked location when not in use.
- Digital records are stored on password-protected devices.
- Information is only accessible to the licensed therapist providing your care.
5. When Information May Be Shared
We will never sell or trade your personal information.
Your information will only be shared:
- With your written consent
- If required by law or court order
- In cases where disclosure is necessary to protect your safety or the safety of others
6. Privacy During Your Session
- Sessions are conducted in a private, safe, and comfortable environment.
- Professional draping is used at all times to protect your modesty.
- We do not allow unauthorized photography, video, or audio recordings during sessions.
7. Your Rights
You have the right to:
- Request a copy of your client records
- Ask for corrections to inaccurate information
- Withdraw consent for record storage, subject to legal record-keeping requirements
8. Contact
If you have any questions about this policy or your privacy rights, please contact:
XYQUONTIN OR KARINA WRIGHT– Licensed Massage Therapist
Phone:(510) 565-5429
Email: QANDKWELLNESS@GMAIL.COM
License Number: [Your GA License #]